We've been in several tough spots since hitting the road on January 2nd and we want to say a big THANK YOU to those who've helped!
We've all heard the horror stories about wait times and how expensive it is to get your RV or Travel Trailer fixed, but that hasn't happened to us and we want to tell everyone. Good people still exist and they've been sent to us on several occasions.
Our generator just stopped dead one night as we were watching The Wheel of Fortune and yes we were bummed. No knocks, pings or leaks it just stopped. I started calling repair shops close to where we were and most of the RV repair centers wouldn't work on my generator so we started calling engine repair shops. We found Randy at Randy's Chop Shop in Wilcox, Arizona. He gave me a time to bring it in the next day and when we showed up he went right to work. He diagnosed the problem in a very short time. We found that one of the rocker arms came loose so he tightened it down, made the correct adjustments and even changed the spark plug. Needless to say it started right away and we were on our journey again.
We are always checking our tank levels and one day we found that our fresh water tank was full. It was empty when we arrived at the campground, so we shut off the city water. We started calling local RV repair shops and found Advanced Mobile Home and RV Supply in Gulfport, Mississippi. I explained the problem to Derek over the phone and he said bring it by the next day. We arrived and Derek had to go on a service call and wasn't present, but his Dad was waiting for us. First of all everyone needs to make sure to locate your water pump for future reference. Ours was making a noise so it was easy to run it down and the serviceman was on it! He replaced that water pump under the bed in less than an hour and I'm pretty sure we weren't ripped off!
At the same time our water pump went out the generator stopped again. We asked Derek at Advanced Mobile Home and RV Supply and he recommended Jessie who owns On-site Generator Services in Saucier, Mississippi. We explained to him the problem and he gave us his highest estimate to fix the problem. This great guy actually came to Advanced Mobile Home and RV Supply to repair the issue. When Jessie arrived it took him all of 15 minutes to diagnosis the problem. We started having those thoughts about the previous repair until Jessie told us that the other rocker arm had come loose. He replaced the both rocker arms, made necessary adjustments and even replaced one of our hoses in less than and yes you guessed it, one hour! We paid him a very reasonable price for the service and couldn't have been more appreciative!
We will always support the services and establishments that support us and give us that "knock ya dead" kind of service or product! We'll be bringing more information to you about services and products in the future, so stayed tuned!
Again to Randy, Derek, Derek's Dad and Jessie, WE THANK YOU FROM THE BOTTOM OF OUR HEARTS AND WILL DO EVERYTHING WE CAN TO ENRICH YOUR BUSINESSES!